It is good Risk Management Strategy to make sure that your promises and representations to your customers/clients/patients are truthful, honest and free of unreasonable promises. Promising more than you can deliver is tempting. You may want to make that sale or cement that relationship. Don't do so at the risk of future litigation. Defending a lawsuit or administrative claim eats into your … [Read more...] about Avoid Lawsuits for your Company- Don’t Promise More Than You Can Give!